F.A.Q.

Looking for answers? Look no further!
Here are the questions we hear the most, along with their responses.

About our products

How difficult is it to assemble your greenhouses?

Our greenhouses are designed for easy assembly, with detailed instructions and user-friendly features.

Most models require basic tools and can be assembled by two people within a day or two, depending on the size and complexity. Assembly instructions are included in the packaging as well as on product pages and in your email.

Do you offer customization options for your greenhouses?

Absolutely! Our greenhouse solution helps customize your growing space simply by adding more sections. We offer customization options to tailor your greenhouse to specific needs, including additional shelving, unique sizes, and various accessories to suit your gardening style.

What can be used as a base for the Greenhouse?

Concrete pad: Durable, stable, and long-lasting, ideal for heavy greenhouses. However, it's expensive and time-consuming to install.

Paving stones or slabs: Cost-effective and easy to install, but less durable than concrete. May not be as level or as resistant to moisture.

Wooden base: Affordable and customizable, but requires regular maintenance to prevent rot. Can be less stable than other options.

Steel base: Extremely durable and long-lasting, but also expensive and heavy. Installation can be challenging.

Plastic base: Lightweight and easy to transport, but not as durable as other options. May warp or crack over time.

Direct planting in soil: Free and natural-looking, but may not be as stable and may require additional reinforcement. Also more susceptible to pests and diseases.

What size greenhouse do I need for my garden?

The ideal size depends on various factors such as the available space, the number of plants you intend to grow, and your gardening goals.

Our range includes sizes to suit various needs, from compact options to larger structures accommodating diverse plant collections.

Is the greenhouse durable against hailstorm?!

Our greenhouses can withstand a hailstorm size of a baseball! It's made to last.

How do the greenhouses withstand snow?

Our greenhouses are made with high-quality materials that can withstand a snow load of up to 3ft.
Note: you should still clean the greenhouse roof from snow.

How do you anchor the greenhouses?

The greenhouse kit is designed to be anchored into the soil, 13.5 - 16in deep. Each extension has a T-shaped part at the bottom of it on both sides.

Do you offer air vents for all the greenhouse models?

Yes, once you order an air vent for a specific model, you will be sent an air vent which is for that model.

What is the difference between a manual vent an automatic vent?

Manual vents require physical adjustment by a person. This includes opening and closing the vents based on the need for temperature control within the greenhouse. The automatic air vent works without electricity. There is a solenoid valve which at certain temperature opens up the additional vent. And vice versa, once the temperature drops, the vent closes.

What are the additional doors for?

The standard package includes a door in front of the greenhouse, which is two-part, you can keep the bottom either closed and the window open, completely open or closed. At the back of the greenhouse there is only a window and ordering additional doors makes it so you can turn it into a two-part door.

Shipping information

What are your shipping rates?

DOMESTIC RATES

FREE Shipping ( Minimum order value $1400)
Estimated: 12 to 16  business days

PRIORITY Secured FedEx Shipping with Tracking ( Minimum order value $1400)
Estimated: 8 - 12 business days
Price: $175

Secured FedEx Shipping with Tracking ( order value under $1400)
Estimated: 5 to 12  business days
Price: $270


ALASKA

Secured FedEx Shipping
Estimated: 12 to 16  business days
Price: $400

Secured FedEx Shipping with Tracking
Estimated: 8 - 12 business days
Price: $575


HAWAII

Secured FedEx Shipping
Estimated: 12 to 16  business days
Price: $600

Secured FedEx Shipping with Tracking
Estimated: 8 - 12 business days
Price: $775

 

INTERNATIONAL SHIPPING

We offer international shipping to Canada

Shipping charges for your order will be calculated and displayed at checkout.

FREE Shipping ( Minimum order value $1400)
Estimated: 12 to 16  business days

PRIORITY Secured FedEx Shipping with Tracking ( Minimum order value $1400)
Estimated: 8 - 12 business days
Price: $175

Secured FedEx Shipping with Tracking ( order value under $1400)
Estimated: 5 to 12  business days
Price: $270

How big is the package?

ROUND GREENHOUSE
(L x W x H (ft) | Weight (lbs))

Round / 13 / 4mm
6.79 x 3.61 x 1.15 | 286 lbs

Round / 13 / 6mm
6.79 x 3.61 x 1.15 | 319 lbs

Round / 19,66 / 4mm
6.79 x 3.61 x 1.31 | 374 lbs

Round / 19,66 / 6mm
6.79 x 3.61 x 1.48 | 425 lbs

Round / 26,16 / 4mm
6.79 x 3.61 x 1.71 | 462 lbs

Round / 26,16 / 6mm
6.79 x 3.61 x 1.94 | 531 lbs

Round / 32,75 / 4mm
6.79 x 3.61 x 1.87 | 551 lbs

Round / 32,75 / 6mm
6.79 x 3.61 x 2.17 | 637 lbs

Round / 39,33 / 4mm
6.79 x 3.61 x 2.03 | 639 lbs

Round / 39,33 / 6mm
6.79 x 3.61 x 2.40 | 742 lbs

-----------------------------

ARROW GREENHOUSE
(L x W x H (ft) | Weight (lbs))

Arrow / 13 / 4mm
6.79 x 3.61 x 0.98 | 308 lbs

Arrow / 13 / 6mm
6.79 x 3.61 x 0.98 | 335 lbs

Arrow / 19,66 / 4mm
6.79 x 3.61 x 1.21 | 396 lbs

Arrow / 19,66 / 6mm
6.79 x 3.61 x 1.21 | 434 lbs

Arrow / 26,16 / 4mm
6.79 x 3.61 x 1.64 | 485 lbs

Arrow / 26,16 / 6mm
6.79 x 3.61 x 1.64 | 533 lbs

Arrow / 32,75 / 4mm
6.79 x 3.61 x 1.87 | 573 lbs

Arrow / 32,75 / 6mm
6.79 x 3.61 x 1.87 | 632 lbs

Arrow / 39,33 / 4mm
6.79 x 3.61 x 2.10 | 661 lbs

Arrow / 39,33 / 6mm
6.79 x 3.61 x 2.10 | 732 lbs

What is the refund policy?

Refunds are issued within 30 business days of receiving and inspecting the return.

Full Refund policy is available HERE

What is the return policy?

Our return policy allows for returns within 30 days of delivery. The item must be in the same condition as received, with tags and in its original packaging. The customer is responsible for return shipping. Certain items, such as perishable goods and personalized items, cannot be returned.

Full return policy is available HERE

Where are the greenhouses mannufactured?

The products are manufactured in multiple European countries such as Poland, Sweden and Lithuania

From where are the products shipped from?

The products are manufactured in multiple European countries such as Poland, Sweden and Lithuania

Other questions

What kind of plants can I grow in your greenhouses?

Our greenhouses cater to a wide range of plants, from flowers and herbs to vegetables and exotic species. The controlled environment allows you to experiment and grow a diverse array of plant types.

Do you provide an assembly service?

We don't offer an assembly service, we provide manual instructions that are easy to follow. We are currently searching a good partner that will assembly our greenhouses and other products.

Do you offer customer support?

Absolutely! At YourGreenhouses.com, we prioritize customer satisfaction. Our dedicated support team is here to assist you with any questions, concerns, or issues you may have. Whether you're choosing the perfect greenhouse or selecting accessories like air vents and shelves, we're committed to providing helpful assistance to ensure your gardening experience is enjoyable and stress-free.

What does the warranty cover?

Our warranty for the steel part of the greenhouse is for rust and durability, for polycarbonate panels durability.

If there are any problems with steel itself or rust, we deliver new steel. If there are any durability issues with polycarbonate panels, we will send you new ones.

Steel is 10 years, polycarbonate panels is 5 years warranty!

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