Modern Greenhouse Warranty

YourGreenHouses is proud of the high quality of its products and upholds this standard daily through a series of industrial control processes. The warranty certificate becomes effective upon delivery and signing of the documents. The warranty covers the repair or replacement of product parts, fittings, or their components, and the correction of defects related to design, functionality, fittings, paint/varnish quality, or the bending of wooden parts. The warranty remains valid only if all transportation, storage, and usage conditions specified by the manufacturer are met. 

Warranty Period

  • 12 years on the aluminum alloy.
  • 10 years on the painting/powder coating if it comes off, discolors, or loses its shine. A certain loss of gloss is normal and tolerances are determined by the manufacturer.
  • 5 years on rubber strips and their elasticity.
  • 7 years on production defects in the glass.
  • 5 years on PVC parts and their UV resistance.

Conditions for Warranty

This warranty certificate comes into effect on the day the delivery document is signed or delivery is made and lasts for the specified periods above. The warranty ensures that product parts/fittings are replaced by providing delivery of defective parts (improper construction functionality, failure of fittings, quality of paint/powder coating). The warranty applies only if all conditions for transport, storage, and operation listed below are met.

Transport and Delivery

  • During transport and storage, greenhouses should be placed vertically at an angle of 85-90 degrees.
  • They must be protected from weather conditions and be in a clean and dry place on a flat surface.
  • The transport for the delivery of products must have a closed cargo area.
  • When opening and storing greenhouses, they must be placed on a pallet or riser.
  • Greenhouses must not be loaded or weighed against each other.
  • Upon receipt of the order, the customer must ensure that the delivered greenhouses comply with the order and are not damaged. Any damages that have occurred during or before transport must be reported immediately and documented in the delivery document.

Storage

  • The factory-made packaging is only intended for transport.
  • Do not cover or pack greenhouses with airtight material during storage.
  • Store greenhouses in well-ventilated rooms with a relative humidity of 55-60% or lower.

Installation

  • Installation instructions must be followed meticulously.
  • Proper protection against wind and precipitation must be ensured between the frame and the wall.
  • After installation, greenhouses should be readjusted as necessary.

Exclusions from Warranty

  • Warranty expires if installation instructions/manual are not followed.
  • Lack of maintenance.
  • Normal wear and tear.
  • Non-original parts and accessories that the customer uses or installs at their own risk.
  • Custom/special order parts.